SITECH Metro Northeast Privacy Policy

Last revised: July 16, 2026

Introduction:

SITECH Metro Northeast (“Company,” “we,” “us”) is committed to respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, disclose it, and protect it.

Information Collection:

This Policy applies to information collected when you:

Visit our website at sitech-metronortheast.com and related pages.
Engage in email, text, or other electronic communications with us.
Visit our locations or attend our events.
Contact us, request information or a quote, register for training, rent or purchase products, request support, or apply for credit or financing.

Exclusions:

This Policy does not cover information collected by third parties or through links on our Website.

User Agreement:

By using our Website or providing information, you agree to this Policy. Please review it periodically for updates.

Children Under 16:

Our Website is not intended for children under 16. We do not knowingly collect information from them. If we learn that we have collected such information without parental consent, we will delete it. Contact us at info@sitech-metronortheast.com if you believe we have such information.

Information We Collect About You and How We Collect It

We collect several types of information from and about you, including the following:

Information that you provide to us:

When you fill out forms on our Website, such as our “Contact” form, request information about products, services, training, rentals, software support, or other solutions, request a quote, or submit a service request, you may provide your name, email address, phone number, company name, zip code and/or postal address, and information needed to fulfill your request. You may also provide this information when you opt in to receive marketing materials and construction technology-related information. You may provide your zip code or location when looking for a nearby sales representative or one of our locations. We use this information to respond to your inquiry, provide relevant marketing and company information, manage our customer relationship with you, and provide products or services.
When you apply for a position with us, directly or through a recruiting platform, you may provide your name, email address, phone number, resume, employment and educational background, eligibility to work in the United States, age eligibility, certifications, coursework, recommendations, and other information relevant to your application. Depending on the position, we may conduct a background check, which may include a Motor Vehicle Report. We use this information to process your application and evaluate your qualifications. We may also collect voluntary demographic information or information regarding protected classifications for analytics or legally required reporting.
Where available, when you create an account or place an order through our Website or a linked third-party platform, you may provide your name, email address, phone number, company name, postal address, and customer or account number. We use this information to manage our customer relationship with you, communicate with you regarding your account or order, and provide information about other products or services that may be of interest to you.
If you apply for credit or financing, we may collect your business name, postal address, billing address, phone number(s), fax number, tax identification number, and other information included on the application; information regarding business owners or guarantors, which may include names, addresses, phone numbers, Social Security Numbers, net worth, income, housing payment, bank account information and balances, references, and signatures. We use this information to process your credit or financing request.
When you purchase, rent, license, or receive products or services from us, or contact us about our offerings, we may collect your name, email address, phone number, company name, company position, area of responsibility, postal address, the contents of your communications with us, and information regarding the products and services involved. This may include serial numbers, equipment and product details, software license or subscription information, configurations, use, repair and service histories, product line, ownership and equipment status, invoice information, purchase order information, warranty information, and contact information (collectively, “Transaction Data”). We use this information to manage our customer relationship with you, communicate regarding your purchase, rental, license, service, or support request, provide information about other products or services that may be of interest, and support or monitor relevant products and equipment.
When you visit one of our locations, call us, or attend one of our events, training sessions, or trade shows, we may collect your name, email address, phone number, company name, postal address, and areas of interest. We use this information to register you, maintain attendance or contact records, communicate about future events or training, and send relevant marketing communications. If you visit one of our locations, we may also collect video recordings for the safety and security of our employees, customers, offices, and facilities.

Our Website and communications may include links to or plugins for SITECH Metro Northeast social media pages, including:

When you interact with our social media pages, we receive basic engagement metrics and use this information to improve our pages and enhance our content and marketing efforts. If you interact with these pages by, for example, posting comments or liking or sharing posts, any personal information that you post in these interactions or provide when registering for such social media, can be viewed and used by others. We may use such public information you provide on our social media to send you targeted marketing offers. We do not control the use or storage of the information that is collected and processed by social media websites, including how your information is used if you are logged into your social media account when you access our social media page(s). For more information on how social media uses your personal information, visit their respective privacy policies.

Information that we collect automatically:

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your device, browsing actions, and patterns, including:

Details of your visits to our Website, including the resources that you access and use on the Website, your location, and traffic data.
Information about your computer and internet connection, including your IP address, operating system, and browser type. The information we collect automatically includes personal information, which we may maintain or associate with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Speed up your searches.
Recognize you when you return to our Website.
Estimate our audience size and usage patterns.
Store information about you and your preferences, allowing us to customize our Website according to your individual interests, to evaluate our marketing effectiveness, including how our Website is performing, the number of Website visitors, the Website interactions and duration, and to provide insights about how you and our customers interact with us and to analyze such information to enhance your experience and to send advertisements to you based on your interests and your location. The technologies we use for this automatic data collection may include:
Cookies (or other tracking devices). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Additional Uses of Information

We may also use and disclose your information for one or more of the following purposes:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To improve and provide customer service. Your information helps us identify you and respond more effectively to customer service requests and support needs.
To provide you with any notices about your account.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Website.
To improve our Website, including administration and technology management (e.g., optimizing our Website).
To protect our security, including detecting threats and protecting against fraudulent or malicious activity or, if we believe it is necessary, to protect against any harm to the rights, property or safety of our company, our customers, or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulation.
In any other way we may describe when you provide the information.
To fulfill any other purpose for which you provide personal information.
In corporate transactions, we may share your information with a potential buyer or other successor to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets (“corporate transaction”), whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users or customers is among the assets being transferred, which may occur prior to consummation of such corporate transaction.
For any other purpose with your consent.

We may also use your information to contact you about the products and services that we offer that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose any information that does not identify any individual, including aggregated information, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

To our business partners, for example, when they assist with rentals, products, services, software, financing, installation, training, or customer support.
To contractors, service providers, and other third parties we use to support our business.
In corporate transactions, we may share your information with a potential buyer or successor to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets (“business deal”), whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred, which may occur prior to consummation of such business deal.
To fulfill the purpose for which you provide it. For example, if you apply for credit or financing, we may share application information with the appropriate third party to process the request.
For any other purpose disclosed by us when you provide the information.
With your consent.

Choices About How We Use and Disclose Your Information

You have choices regarding the personal information you provide to us. The following mechanisms may help you control your information:

Cookies

A cookie is a small file placed on the hard drive of your computer or stored on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. You may be prompted to make a decision regarding cookie settings when you visit the Website. You may also adjust available cookie preferences through the cookie preference tool displayed on the Website, if provided, or through your browser settings. Please note that your choices may affect your ability to access certain parts of our Website. Unless you have adjusted your browser settings to refuse cookies, our system may issue cookies when you direct your browser to our Website.

Third Party Tracking

We may use third-party advertising, analytics, and tracking tools, such as Google Ads and/or Google Analytics, to help us market our goods and services. These tools gather data to show advertisements and measure their performance. This data may come from tracking technologies set by us or the third party, information you provide, your browsing activity, and/or interactions with advertisements. For example, we may use Google Ads remarketing services. Google may use tracking technologies or unique device identifiers, in combination with its own data, to show you advertisements based on factors such as visits to our Website or search terms you use. You can manage Google advertising choices through My Ad Center. You can also review Google’s privacy policy. You may also manage available cookie preferences through the cookie preference tool displayed on our Website, if provided.

Promotional Offers and Advertisements

If you receive a promotional or marketing email, you may unsubscribe to be omitted from future email promotional or marketing campaigns. At times, you will also have the ability to opt-out of receiving marketing information. However, any opt-out does not apply to information provided to us as a result of a purchase, warranty, product service experience or other transactions.

Accessing and Correcting Your Information

Where an online account is available, you may be able to review and correct your personal information by logging into the account and editing your information.

You may also send us an email at info@sitech-metronortheast.com to request correction or deletion of personal information that you have provided to us. We may not be able to accommodate a request if the change would violate a law or legal requirement, make the information inaccurate, or interfere with an ongoing business relationship or lawful record-retention obligation. We may also request information needed to verify the identity of the person making the request.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

855-SITECH1

542 Kemmerer Lane

Mon - Fri 8:00am - 5:00pm